{"id":115,"date":"2019-04-03T11:38:55","date_gmt":"2019-04-03T10:38:55","guid":{"rendered":"http:\/\/web.kba.uk\/techblog\/?p=115"},"modified":"2020-01-27T10:14:19","modified_gmt":"2020-01-27T10:14:19","slug":"printing-complete-guide","status":"publish","type":"post","link":"https:\/\/web.kba.uk\/techblog\/index.php\/2019\/04\/03\/printing-complete-guide\/","title":{"rendered":"Printing: Complete Guide"},"content":{"rendered":"<p>Please read the following guide, as they go into detail about how to successfully print using the <em>Papercut Client <\/em>and describes the printing process.<\/p>\n<h1>Initial setup<\/h1>\n<p>When you are going to use a printer for the first time, you will have to link your fingerprint to your computer account. To do this all you need to do is place your finger on the reader and your name will appear on the reader.<\/p>\n<ol>\n<li>Once you have placed your finger on the reader it should appear with your name, if this does not please contact IT Support.<\/li>\n<\/ol>\n<div id=\"attachment_117\" style=\"width: 310px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-117\" class=\"size-medium wp-image-117\" src=\"http:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3567-300x236.jpg\" alt=\"\" width=\"300\" height=\"236\" srcset=\"https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3567-300x236.jpg 300w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3567-768x604.jpg 768w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3567-1024x805.jpg 1024w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3567-624x491.jpg 624w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><p id=\"caption-attachment-117\" class=\"wp-caption-text\">Fingerprint Reader<\/p><\/div>\n<p>2. The printer will say \u201cyour card is not known to this system.\u201d Please click next to proceed.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-119\" src=\"http:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3569-300x183.jpg\" alt=\"\" width=\"300\" height=\"183\" srcset=\"https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3569-300x183.jpg 300w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3569-768x470.jpg 768w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3569-1024x626.jpg 1024w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3569-624x382.jpg 624w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>3. You will be presented with a login screen and you need to enter your computer login details.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-118\" src=\"http:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3568-300x178.jpg\" alt=\"\" width=\"300\" height=\"178\" srcset=\"https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3568-300x178.jpg 300w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3568-768x457.jpg 768w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3568-1024x609.jpg 1024w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3568-624x371.jpg 624w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>4. Once you click login you will get a message saying \u201cCard successfully associated with account #########\u201d then press Ok.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-120\" src=\"http:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3571-300x193.jpg\" alt=\"\" width=\"300\" height=\"193\" srcset=\"https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3571-300x193.jpg 300w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3571-768x493.jpg 768w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3571-1024x657.jpg 1024w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3571-624x400.jpg 624w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>5. If you place your finger on the reader again, it will log you into the printer.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-123\" src=\"http:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3572-300x190.jpg\" alt=\"\" width=\"300\" height=\"190\" srcset=\"https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3572-300x190.jpg 300w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3572-768x485.jpg 768w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3572-1024x647.jpg 1024w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3572-624x394.jpg 624w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<h1>Printing from a Windows PC<\/h1>\n<p>Please follow the guide below for the guidelines of printing from a windows PC or laptop.<\/p>\n<ol>\n<li>Select the print option on your desired application (email, Word, Excel etc).<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-124\" src=\"http:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/prt-194x300.png\" alt=\"\" width=\"194\" height=\"300\" srcset=\"https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/prt-194x300.png 194w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/prt.png 283w\" sizes=\"(max-width: 194px) 100vw, 194px\" \/><\/p>\n<ol start=\"2\">\n<li>When you click print, the Papercut client should appear on screen. You must select the account that either has your department and name, e.g. Science\\John Smith, or Science\\Unlimited if applicable. It will never be just the department name.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-126\" src=\"http:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/prtsel-300x233.png\" alt=\"\" width=\"300\" height=\"233\" \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-130\" src=\"http:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3576-300x183.jpg\" alt=\"\" width=\"300\" height=\"183\" srcset=\"https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3576-300x183.jpg 300w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3576-768x468.jpg 768w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3576-1024x623.jpg 1024w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3576-624x380.jpg 624w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<ol start=\"3\">\n<li>A message will appear to tell you if you have successfully sent the document to the printer.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-125\" src=\"http:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/not-300x139.png\" alt=\"\" width=\"300\" height=\"139\" srcset=\"https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/not-300x139.png 300w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/not.png 474w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<ol start=\"4\">\n<li>You can now go to the printer, login using your fingerprint and release the job either by pressing Print All or Print Release.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-123\" src=\"http:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3572-300x190.jpg\" alt=\"\" width=\"300\" height=\"190\" srcset=\"https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3572-300x190.jpg 300w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3572-768x485.jpg 768w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3572-1024x647.jpg 1024w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3572-624x394.jpg 624w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>If you charge to the wrong account, it will NOT let you release the job. Cancel it and make sure you have enough money and are selecting the right account in the Papercut client.<\/p>\n<h1><\/h1>\n<h1>Scanning\/copying directly from the printer<\/h1>\n<p>Please follow the guide below if you are photocopying or scanning material to print straight from the printer.<\/p>\n<ol>\n<li>Login to the printer as normal and select Device Functions.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-123\" src=\"http:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3572-300x190.jpg\" alt=\"\" width=\"300\" height=\"190\" srcset=\"https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3572-300x190.jpg 300w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3572-768x485.jpg 768w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3572-1024x647.jpg 1024w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3572-624x394.jpg 624w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/li>\n<li>Select the account that either contains your name or \u2018unlimited\u2019 such as Art\\John Smith or Art\\Unlimited.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-130\" src=\"http:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3576-300x183.jpg\" alt=\"\" width=\"300\" height=\"183\" srcset=\"https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3576-300x183.jpg 300w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3576-768x468.jpg 768w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3576-1024x623.jpg 1024w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3576-624x380.jpg 624w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<ol start=\"3\">\n<li>Select the account and hit okay, then begin photocopying as normal.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-131\" src=\"http:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3577-300x195.jpg\" alt=\"\" width=\"272\" height=\"177\" srcset=\"https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3577-300x195.jpg 300w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3577-768x499.jpg 768w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3577-1024x665.jpg 1024w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3577-624x405.jpg 624w\" sizes=\"(max-width: 272px) 100vw, 272px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-132\" src=\"http:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3578-300x177.jpg\" alt=\"\" width=\"300\" height=\"177\" srcset=\"https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3578-300x177.jpg 300w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3578-768x452.jpg 768w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3578-1024x603.jpg 1024w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/DSCF3578-624x368.jpg 624w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<h1>Printing to Reprographics<\/h1>\n<p><strong>Please note you cannot use the Reprographics account for photocopying or scanning.<\/strong><\/p>\n<ol>\n<li>Select the print option for your desired application, like in the first step of this guide (email, Word, Excel etc). Ensure you select the <strong>Reprographics printer<\/strong>.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-124\" src=\"http:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/prt-194x300.png\" alt=\"\" width=\"194\" height=\"300\" srcset=\"https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/prt-194x300.png 194w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/prt.png 283w\" sizes=\"(max-width: 194px) 100vw, 194px\" \/><\/p>\n<ol start=\"2\">\n<li>Hit the print button and the Papercut client should appear. On the drop down menu you MUST select the Reprographics account for the department you are printing from g. Maths\\Reprographics or Geography\\Reprographics.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-135\" src=\"http:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/pjnrepr-300x233.jpg\" alt=\"\" width=\"300\" height=\"233\" srcset=\"https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/pjnrepr-300x233.jpg 300w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/pjnrepr.jpg 441w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<ol start=\"3\">\n<li>You will see a message in the bottom right hand corner of the screen, this means you have successfully sent your document to the print release queue.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-125\" src=\"http:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/not-300x139.png\" alt=\"\" width=\"300\" height=\"139\" srcset=\"https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/not-300x139.png 300w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/not.png 474w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Please bear in mind, if you attempt to use the reprographics account for the FollowMe printers OR use the reprographics printer with a normal account, it will pop up the following error messages:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-136\" src=\"http:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/printing-notification-1-300x167.jpg\" alt=\"\" width=\"300\" height=\"167\" srcset=\"https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/printing-notification-1-300x167.jpg 300w, https:\/\/web.kba.uk\/techblog\/wp-content\/uploads\/2018\/10\/printing-notification-1.jpg 549w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>The document will be canceled by default. So ensure that the correct account and printer is selected.<\/p>\n<h2>Tech support contact details<\/h2>\n<p>If you have any IT problems, questions or queries, please get in contact in the following ways:<\/p>\n<p>Via email \u2013 <a href=\"mailto:techsupport@ul-northants.org.uk\">techsupport@ul-northants.org.uk<\/a><br \/>\nVia phone \u2013 IT Tech Support ext. 778<br \/>\nIn Person \u2013 Visit our window, on the 1<sup>st<\/sup> floor past the principal\u2019s suite, in the corner.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Please read the following guide, as they go into detail about how to successfully print using the Papercut Client and describes the printing process. Initial setup When you are going&#8230; <a href=\"https:\/\/web.kba.uk\/techblog\/index.php\/2019\/04\/03\/printing-complete-guide\/\">Read more &raquo;<\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10,16,1],"tags":[],"_links":{"self":[{"href":"https:\/\/web.kba.uk\/techblog\/index.php\/wp-json\/wp\/v2\/posts\/115"}],"collection":[{"href":"https:\/\/web.kba.uk\/techblog\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/web.kba.uk\/techblog\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/web.kba.uk\/techblog\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/web.kba.uk\/techblog\/index.php\/wp-json\/wp\/v2\/comments?post=115"}],"version-history":[{"count":16,"href":"https:\/\/web.kba.uk\/techblog\/index.php\/wp-json\/wp\/v2\/posts\/115\/revisions"}],"predecessor-version":[{"id":197,"href":"https:\/\/web.kba.uk\/techblog\/index.php\/wp-json\/wp\/v2\/posts\/115\/revisions\/197"}],"wp:attachment":[{"href":"https:\/\/web.kba.uk\/techblog\/index.php\/wp-json\/wp\/v2\/media?parent=115"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/web.kba.uk\/techblog\/index.php\/wp-json\/wp\/v2\/categories?post=115"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/web.kba.uk\/techblog\/index.php\/wp-json\/wp\/v2\/tags?post=115"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}